With convenience and efficiency, customers may insure all cargo shipped with Four Star Cargo. We providing competitive rates and efficient claims processing. Printable Version
How to Insure
Whether your shipment is collect or prepaid, simply instruct Four Star Cargo to insure your cargo.
Insurance Information
Our policy is Second to None -- Why?
- Four Star offers the broadest terms and conditions, competitive rates and the best service in the maritime insurance industry.
- Our cargo policy automatically insures your cargo 24 hours a day, 7 days a week from origin to final destination.
- The protection covers your cargo by all modes of transportation.
- Four Star covers loss or damage that is not covered by other cargo companies.
No intermediaries
When you insure with Four Star, you deal directly with the our offices. You have direct access to Four Star through telephone, facsimile or personal contact with your Four Star representative.
Cost Controls
You control your insurance cost.
Rates
One-line coverage and streamlined operation means competitive rates -- rates reflect the known hazards and experience of your commodities.
Claims
Four Star streamlined system cuts through delays to provide you with fair, fast and efficient claims service. Our systems run parallel. Each party will know what the other is doing for mutual benefit. Should loss or damage occur, you have a direct line to Four Star via phone, fax or the web to reduce turnaround time. The turnaround time on claim settlements is less than thirty days with submittal of proper documentation.
Security
Four Star is your security against financial loss should there be loss or damage to your cargo! Rely on your own insurance protection through Four Star, not on someone else's insurance coverage.
Your business cargo risk plan should be one of flexibility, continuity, security and service, provided at a competitive rate by an underwriter who knows your business.
Remember, 99 out of 100 losses are discovered upon delivery. Avoid frustration, problems, and delays. Protect you financial position by insuring with Four Star.
Claim Procedures
Four Star claim service is fair, fast, and efficient. Claims supported by proper documentation will be settled within thirty (30) days. Should loss or damage occur, promptly notify Four Star for assistance. We will immediately appoint a surveyor to personally inspect the cargo.
In the event of loss, please provide Four Star with the following information:
- Your letter of claim
- Copy of invoice(s) in question with the actual item(s) damaged and/or short delivered.
- Copy(s) of the carrier's delivery receipt(s).
- Original independent survey.
- Copy(s) of discrepancy certificates and out-turn reports.
- Condemnation certificate (if applicable).
- Photograph(s) showing damages.
- Any relevant additional information.
For more information, contact FourStar Customer Service Department at 305-717-6200
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